The future of work is changing rapidly. A recent study from Forrester estimates that 10% of U.S. jobs could be automated in 2023, and nearly half could be automated within the next decade, according to McKinsey.
Jobs at risk are often repetitive and routine, like reading X-rays, truck driving, or warehouse stocking. However, it’s not just about which jobs will be eliminated but which aspects of surviving jobs will be replaced by machines. For example, disease diagnosis is already better done by machines than humans.
The jobs that might be difficult for robots to replace are those where there are emotions and connections. Emotion is complex, nuanced, and critical in human communication. Context is open-ended and constantly changing, making it a challenge for automation.
In a café, for example, a robot might be used to prepare and serve coffee, but the customer often wants to talk to the barman. A similar occupation is a doctor, where the patient may desire to communicate with the doctor.
According to the survey, 93% of employers said a candidate’s ability to think critically, communicate clearly, and solve complex problems is more important than anything else. They also value “soft skills” like adaptive learning, decision-making, and teamwork.
The education system of the future needs to focus not only on how people interact with technology but also on developing skills that technology will soon not be able to do. The “soft skills” give humans an advantage over robots.
Here are some soft skills that were widely recognized as important for success in the workplace today:
- Communication Skills: Articulate your thoughts clearly, both verbally and in writing. It’s the cornerstone of collaboration and relationship-building.
- Collaboration and Teamwork: CEOs love team players. Your ability to mesh with a team can make or break organizational achievements.
- Adaptability and Flexibility: The business world spins fast. CEOs prize those who can pivot quickly and embrace the unpredictable.
- Problem-Solving: Do you have a knack for tackling challenges head-on? CEOs value your proactive approach and creative solutions.
- Critical Thinking: Analyze, evaluate, and decide. CEOs seek sharp minds that navigate complex issues with informed judgments.
- Emotional Intelligence: It’s about self-awareness and empathy. CEOs know that emotional intelligence is key to leadership and teamwork.
- Leadership Skills: Show initiative, take responsibility, and positively influence others. These qualities shine, even outside managerial roles.
- Time Management: Juggle tasks, prioritize, and beat the clock. CEOs admire those who deliver without dropping the ball.
- Resilience: When the going gets tough, the resilient get going. CEOs value the ability to stay positive and perform under pressure.
- Cultural Awareness and Diversity: CEOs look for those who thrive in a globalized workplace, respecting and understanding diverse cultures.
Remember, these soft skills are not just for climbing the ladder but for enriching the entire corporate ecosystem. Stay sharp and adaptable, as the value of these skills can evolve with the business landscape.
